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Getting To Know Zuri, Safaricom’s Online Care Assistant

In 2018, Safaricom launched Zuri, Safaricom's Online Care Assistant chatbot handling Safaricom customers and is helping manage tasks like managing subscription services, M-PESA Help...

How Safaricom’s AI Chatbot Zuri Can Ease Your Mobile Experience

Earlier this month, Safaricom introduced Zuri, an artificial intelligence (AI) Chatbot assistant available on Telegram and Facebook Messenger.Chatbots are often used by customer support...

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