The digital bug has caught on everywhere; with food deliveries right to your doorstep through apps, digital bookings in hotels, apps that remind you to drink water and even with how you handle your money. It has become essential that clients to their customers and that’s exactly what HFC, a banking subsidiary of Housing Finance Group is doing with their new digital financial services platforms, HF Whizz.
The solution is in a bid to give more convenience to their customers by eliminating tons of unnecessary paperwork, removing the hustle of running to a branch before it closes and God knows we don’t need to be worrying about numerous lines anymore; thus comes HF Whizz which replicates the functionalities of a bank at the palm of your hand.
Some of the cool features I’ve experienced from the app in the first few days are:
Looking at the HF Whizz App, which is actually both available to both iOS and Android users, the easy-to-use app has been developed to deliver on simplicity and speed of performance, and allows users to open a bank account, access their accounts and perform end-to-end banking transactions directly from their smart phones. Other services like buying goods directly from your account, requesting instant loans [you can get a loan in 7 seconds 😯] and sending money from one HF account to another, which is ABSOLUTELY FREE btw are also on the app.
Responsible lending is also a key feature with the App. HF Group’s main objective is to act in their customer’s best interests, ensuring affordability, transparency of terms and conditions and supporting a borrower if they experience repayment difficulties. This means that 1) HF will gently remind you in due time when it’s time to pay your loan unlike other guys who bombard you with texts and calls then go ahead and lock your account. It also means 2) they’re responsible enough to give you what you can manage. There’s honestly no need in getting a loan worth Kshs 200,000 when you make Kshs 5,000 per month. It’s a lender’s responsibility to make sure you’re able to comfortably repay your loan, ama aje?
You can also learn how to track your money usage from the app. Every time you make payments, the app tracks how much you spend and this way you can have a pretty good idea where your money is going as opposed to blindly spending your cash.
The world is changing and you must change with it, that's what #InAWhizz is about. @HFGroupKE are adapting to their consumers behaviours & trends & are giving them effective solutions to their every day issues with the HF Whizz Experience pic.twitter.com/OBosZG7fNV
— Kenyan Collective 🇰🇪 (@KenCollective) July 24, 2018
Another thing I found very interesting is how their customer service numbers are already pre-installed on the app saving you from the time and headache of Googling the numbers then coming back to copy paste them.
Worried about security and downtime? HF Whizz has multiple built-in security layers including an advanced account authentication feature that will ensure all your transactions are more than secure.
You can try out the new HF Whizz Experience by getting the app here: https://play.google.com/store/apps/details?id=ke.co.hfgroup.android
